SMART DMS

The complete dealership management system

Run sales, workshop, parts and accounts for every branch from one system, with WhatsApp updates for customers and FBR integration, on web and mobile.

SMART DMS desktop screenshot
SMART DMS mobile app with jobs, appointments, Service CRM, gate pass, parts and inventory

One system for the whole dealership

SMART DMS connects every department of an automotive dealership, from the first enquiry to the hundredth service visit. Sales, workshop, parts and accounts share the same customer and vehicle records, so nothing is typed twice and nothing falls through the cracks.

Owners and managers see live performance across every branch, while staff use fast, focused screens on desktop or mobile.

Features

Everything your dealership runs on

Sales & CRM

Visits, opportunities, test drives, quotations, provisional bookings (PBO) and follow-ups in one pipeline.

Vehicle stock & delivery

Vehicle receipts, stock, cash sale invoices, delivery orders and registration document status.

Service & workshop

Job cards, appointments, Service CRM campaigns, recalls and a digital gate pass for vehicle release.

Parts & inventory

Parts sales and purchases, stock movement, low-stock alerts and supplier payments.

Accounts

Cash book, bank book, journal vouchers, ledgers, trial balance and daily closing.

WhatsApp app

Branch inbox, contacts, templates, campaigns, chatbot rules and message logs.

Branches, users & roles

Multi-branch setup with users, roles and access permissions down to each portal.

Integrations

FBR digital invoicing, Dealer Pro sync and Jazz Business Line call records.

Mobile app

An Android workspace for job cards, appointments, parts and gate passes, with a built-in assistant.

Modules

One system, a portal for every team

Sales portal

Vehicle receipts, stock, delivery orders and sale invoices.

  • CRM: visits, opportunities, follow-ups and transfers
  • Test drives, quotations and official price lists
  • PBO, cash sale invoices and delivery orders
  • Vehicle stock, document status and sale history

Service / after-sales portal

Workshop, job cards, parts, inventory and customer service.

  • Jobs / workshop: job cards, progress and delivery
  • Service CRM: campaigns, CRO calling, recalls and appointments
  • Parts sales, parts purchases and inventory
  • Vehicle records, gate pass and SMART Remote

Accounts portal

Cash book, bank, journal vouchers and financial reports.

  • Delivery order verification for gate pass
  • Cash book, bank book and general journal
  • Account ledger, trial balance and chart of accounts
  • Day closing and lock

User management

Branches, users, roles, permissions and integrations.

  • Users, staff and employee records
  • Roles and access permissions
  • Branch management with logos and portal access
  • Dealer Pro sync, Jazz Business Line and FBR configuration

WhatsApp app

Messages, contacts, campaigns and automation for every branch.

  • Shared inbox and groups
  • Contacts and message templates
  • Campaigns, campaign reports and message logs
  • Chatbot rules, chatbot settings and vehicle prices

Mobile app

The service workspace in your pocket.

  • Switch portal and branch in one tap
  • Jobs, appointments, Service CRM and gate pass
  • Parts sales, parts purchases and inventory
  • Job cards and a built-in assistant

FAQ

Questions about SMART DMS

Can SMART DMS handle multiple branches?
Yes. You can run any number of branches with central control, branch-level user permissions and consolidated reports.
Does it work on mobile?
Yes. SMART DMS runs in the browser on desktop and has a mobile app, so sales and workshop staff can work on the go.
Can you move our data from our current system?
Usually, yes. During onboarding we import customers, vehicles, stock and opening balances from your existing software or spreadsheets.
Does it support FBR integration?
Yes. SMART DMS supports FBR integration for invoicing, and we configure it for your registration during setup.
Which integrations are included?
SMART DMS connects with FBR digital invoicing (invoice outbox, validation and retries), Dealer Pro (live job cards and sync status) and Jazz Business Line (extensions, call records and recordings).
How long does implementation take?
It depends on your branches and modules. We agree a timeline during discovery and roll out branch by branch to keep things simple.

See SMART DMS with your own data

Book a free demo and we'll set it up around your branches, team and workflow.